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1501 Industrial Way North | Toms River, NJ 08755 | Phone: 732.349.2109 | Fax: 732.244.0867
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SLP Performance Parts (SLP) Limited Warranty
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This limited warranty supersedes and replaces all previously published warranties. There are NO OTHER warranties
expressed or implied on SLP products. SLP warrants its products to be free from defects in material and workmanship
as follows:
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Headers and Exhaust Products
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Limited Lifetime*
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Composite Body Parts
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1 Year
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Engines
Engines Components
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1 Year
90 Days
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Wheels
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1 Year
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Suspension Parts
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90 Days
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Accessories (shifter knobs, wheel-lug or
center caps, car covers, emblems, etc.)
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90 Days
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Cold-Air Intake Systems
(excluding filters)
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Limited Lifetime*
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Programmers
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2 Years
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Transmission/Driveline
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90 Days
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Electrical Products
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30 days
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SLP's parts are warranted from the original purchase date shown on the sale's invoice. A copy of the original dated
sales receipt must accompany any part that is returned because of a warranty claim. During the warranty period, SLP
will repair or replace, at its discretion, any product found to be defective in material or workmanship.
All products must be returned with shipping costs prepaid to SLP in Toms River, N.J. C.O.D, shipments will be refused.
It is the customer's responsibility to obtain an RGA (return authorization) number from SLP's Customer Service
Department (732-349-2109) before returning any product.
In the event of a possible defect in material or workmanship, the responsibility of SLP is strictly limited to the
repair or replacement of the SLP product. SLP is not responsible for improper installation, incidental or consequential
damages, property damage, personal injury damages, labor costs, transportation or other incidental or consequential
charges, or storage and rental-car charges, to the extent permitted by law.
SLP's products are designed to work on stock, unmodified vehicles, as supplied by the original manufacturer. Due to the
complexity and variety of modifications possible, SLP makes no claims as to the merchantability or fitness of any part.
It is up to the purchaser to determine if the part is compatible with his/her application.
Any product shipped in error (the wrong part), will be replaced with the correct product at no charge. The replacement
parts will be shipped at no cost, by the same shipping method that the original order was shipped by and a call tag will
be issued to pick up the parts that were originally shipped in error. We will NOT upgrade the shipping method.
Example: If you ordered the products to be shipped by normal freight, we will ship the replacement part to you by
normal freight. It is the responsibility of the customer or installation facility to inspect ALL parts and determine if
the products are correct, prior to installation or disassembly.
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The following are specifically excluded from the SLP warranty:
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1.
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Parts altered, modified, or used in applications not specifically noted in the SLP Performance Parts application guide.
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2.
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Damage from misuse, improper installation, or unauthorized repairs or maintenance (including consequential damage).
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3.
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SLP Performance Parts specifically disclaims responsibility for any of its products' compatibility with aftermarket parts produced by other companies or with vehicles that have been otherwise modified.
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4.
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Labor to remove or replace the part(s). Fluids, gaskets, incidental parts, and shipping costs are not covered.
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5.
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Incidental or consequential damages, including labor or diagnostic charges to determine failure.
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6.
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Repairs to SLP Performance Parts products performed by unauthorized persons or organizations.
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7.
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Costs for vehicle downtime or loss of vehicle use due to inoperability.
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8.
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Normal wear and tear.
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9.
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Prep or paint charges for any body part not trial-fit or "seasoned" per SLP Performance Parts instructions before painting.
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10.
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Products used for racing.
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* Limited Lifetime Warranty for Headers, Exhaust, and Cold-Air Systems
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Headers and exhaust components are warranted for life against rust, corrosion, failed welds, cracks, and similar defects
under normal use. Discoloration of coatings is NOT covered. Damage caused by excessive heat (from lean combustion or use
of "heat wraps"), flood, collision, modification, or road hazard IS NOT COVERED. All other aforementioned exclusions
apply. Product must be returned, freight prepaid, to SLP Performance Parts in Toms River, N.J. for evaluation. After
evaluation SLP Performance Parts will, at its discretion, repair or replace the part. In the case of headers, only the
affected part(s) will be repaired or replaced.
Cold-air inductions/air boxes are warranted for life against rust, corrosion, failed welds, cracks, and similar defects
in material or workmanship under normal use. Appearance of coatings or finishes is warranted for 3 years. Damage from
collision, alteration, misuse, or improper installation is not covered. Filters are not covered.
These warranties give you specific legal rights, and you may have other legal rights, which vary from state to state. SLP
reserves the right to modify its warranty policy without notice.
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SLP Performance Guarantee
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SLP guarantees that its headers, y-pipes, and exhaust systems will outperform any other currently available product of
the same configuration, tube size, material, and intended application-or your money back! Certain restrictions apply.
Call for details.
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Parts must be returned unused and in the original packaging within 60 days of invoice date. After verifying that the
returned merchandise meets these criteria, SLP Performance Parts will, at its discretion, issue credit according to the
following guidelines:
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Days from invoice date
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Restocking charge
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Credit
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30 or fewer
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15%
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Charge-back
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31- 60
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20%
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In House Credit
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Parts that have been issued an RGA must be packaged properly for return to SLP. We must receive them in the same "new
condition" as they were originally sent out, so they can be put back in stock and resold as new.
Any MISSING parts will be charged for and deducted from the credit along with a 15% restocking charge or a 20% in house
credit, depending upon return days from invoice date. Parts that are returned and have been MODIFIED or DAMAGED will NOT
be accepted for credit.
SLP will notify you so you can decide what you'd like done with the parts. Returns will not be accepted after 60 days
from invoice date. RGAs may be obtained by calling the Customer Service Department (732-349-2109) between 8:30 am - 5:00 pm
ET Monday - Friday.
All returns must be shipped prepaid, with the RGA number marked on the outside of the carton. C.O.D. shipments will
be refused.
No returns on electrical, clearance items and/or installed parts.
**A 20% restocking fee may be assessed on non-deliverable shipments.
We have knowledgeable, technically qualified sales people staffing our phones to ensure prompt processing and shipment of
your orders.
All prices listed are FOB New Jersey and do not include shipping charges. Unless otherwise specified, all orders will be
shipped UPS ground or Truck Freight.
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