SHOP PARTS BY VEHICLE
PARTS AND ACCESSORIES
RESTORATION PARTS
SLP GEAR
SLP VIDEO, TV AND MEDIA
SLP SUPPORTS OUR MILITARY
SLP MUFFLERS/TIPS/CLAMPS
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This limited warranty supersedes and replaces all previously published warranties.
There are NO OTHER warranties expressed or implied on SLP Performance Parts
products. SLP Performance Parts warrants its products to be free from defects in
material and workmanship as follows:
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Headers and Exhaust Products
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Limited Lifetime*
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Composite Body Parts
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1 Year
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Engines
Engines Components
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1 Year
90 Days
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Wheels
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1 Year
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Suspension Parts
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90 Days
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Accessories (shifter knobs, wheel-lug or
center caps, car covers, emblems, etc.)
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90 Days
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Cold-Air Intake Systems
(excluding filters)
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Limited Lifetime*
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Programmers
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2 Years
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Transmission/Driveline
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90 Days
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Electrical Products
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30 days
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Superchargers
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3/36 or 5/100**
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Painted Parts
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1 Year
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SLP’s parts are warranted from the original purchase date shown on the sale’s
invoice. A copy of the original dated sales receipt must accompany any part that is
returned because of a warranty claim. During the warranty period, SLP Performance
Parts will repair or replace, at its discretion, any product found to be defective in
material or workmanship. All products must be returned with shipping costs prepaid
to SLP Performance Parts in Toms River, N.J. C.O.D. shipments will be refused.
It is the customer’s responsibility to obtain an RGA (return authorization) number
from the SLP Performance Parts Customer Service Department (732-349-2109)
before returning any product.
In the event of a possible defect in material or
workmanship, the responsibility of SLP Performance Parts, Inc. is strictly limited
to the repair or replacement of the SLP product. SLP Performance Parts, Inc. is
not responsible for improper installation, incidental and consequential damages,
property damage, personal injury damages, labor costs, transportation or other
incidental or consequential charges; or storage or rental-car charges, to the extent
permitted by law.
SLP Performance Parts products are designed to work on stock,
unmodified vehicles, as supplied by the original manufacturer. Due to the complexity
and variety of modifications possible, SLP Performance Parts makes no claims as to
the merchantability or fitness of any part. Rather, it is up to the purchaser to determine
if the part is compatible with his/her application.
Any product shipped in error (the wrong part), will be replaced with the correct part at
no charge. The replacement part(s) will be shipped at no cost, by the same shipping
method that the original order was shipped and a call tag will be issued to pick up
the parts that were originally shipped in error. We will NOT upgrade the shipping
method.
Example: If you ordered the products to be shipped by normal freight, it is the
responsibility of the customer or installation facility to inspect ALL parts and determine
if the products are correct, prior to installation or disassembly.
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The following are specifically excluded from the SLP warranty:
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1.
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Parts altered, modified, or used in applications not specifically noted in the SLP Performance Parts application guide.
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2.
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Damage from misuse, improper installation, or unauthorized repairs or maintenance (including consequential damage).
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3.
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SLP Performance Parts specifically disclaims responsibility for any of its products’ compatibility with aftermarket parts produced by other companies or with vehicles that have been otherwise modified.
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Labor to remove or replace the part(s). Fluids, gaskets, incidental parts, and shipping costs are not covered.
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5.
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Incidental or consequential damages, including labor or diagnostic charges to determine failure.
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6.
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Repairs to SLP Performance Parts products performed by unauthorized persons or organizations.
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7.
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Costs for vehicle downtime or loss of vehicle use due to inoperability.
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8.
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Normal wear and tear.
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9.
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Prep or paint charges for any body part not trial-fit or “seasoned” per SLP Performance Parts instructions before painting.
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10.
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Products used for racing.
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* Limited Lifetime Warranty for Headers, Exhaust, and Cold-Air Systems
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Headers and exhaust components are warranted for life against rust, corrosion, failed
welds, cracks, and similar defects under normal use. Discoloration of coatings is NOT
covered. Damage caused by excessive heat (from lean combustion or use of “heat wraps”),
flood, collision, modification, or road hazard IS NOT COVERED. All other aforementioned
exclusions apply. Product must be returned, freight prepaid, to SLP Performance Parts in
Toms River, N.J. for evaluation. After evaluation SLP Performance Parts will, at its discretion,
repair or replace the part. In the case of headers, only the affected part(s) will be repaired or
replaced.
Cold-air inductions/air boxes are warranted for life against rust, corrosion, failed welds,
cracks, and similar defects in material or workmanship under normal use. Appearance of
coatings or finishes is warranted for 3 years. Damage from collision, alteration, misuse, or
improper installation is not covered. Filters are not covered.
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**Supercharger Parts Warranty
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EATON TVS supercharger assemblies and components are warranted for 3 years or
36,000 miles from date of purchase. In order for this warranty to be in effect, the
Supercharger warranty registration card must be filled out completely at time of sale,
and mailed to SLP along with a copy of the original Invoice.
Supercharger warranty is limited to assemblies and components only, and covers
defects in materials or workmanship. At our discretion, we will repair or replace any supercharger
part that fails while the supercharger is in service within the warranty period.
Warranty does not cover labor, consequential damage, failure due to improper air filtration,
alteration, misuse, accident damage, faulty installation, faulty repair or when used
in applications for which they were not designed or approved. Electrical parts including
fuel and intercooler pumps only have a one year warranty.
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**Optional Supercharger Power-Train Warranty
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Warranty Terms: 3 years/36,000 miles or 5 years/100,000 miles (please reference
price sheet for cost). This warranty is effective on the original installation date of the
supercharger by a GM, Ford or Dodge dealership ASE Certified technician or SLP
authorized Installer. Mileage begins with the # of miles registered on odometer at time
of installation. Warranty only applies to vehicles with less than 10,000 miles at time of
installation, to the original owner and is non-transferable.
These warranties give you specific legal rights, and you may have other legal rights,
which vary from state to state. SLP reserves the right to modify its warranty policy
without notice.
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SLP Performance Guarantee
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SLP guarantees that its headers, y-pipes, and exhaust systems will outperform any other
currently available product of the same configuration, tube size, material, and intended
application-or your money back! Certain restrictions apply. Call for details.
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Parts must be returned unused and in the original packaging within 60 days of invoice date. After verifying that the
returned merchandise meets these criteria, SLP Performance Parts will, at its discretion, issue credit according to the
following guidelines:
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Days from invoice date
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Restocking charge
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Credit
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30 or fewer
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15%
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Charge-back
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31- 60
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20%
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In House Credit
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Parts that have been issued an RGA must be packaged properly for return to SLP. We must
receive them in the same “new condition” as they were originally sent out, so they can be put
back in stock and resold as new.
Any MISSING parts will be charged for and deducted from the credit along with a 15%
restocking charge or a 20% in house credit, depending upon return days from invoice date.
Parts that are returned and have been MODIFIED or DAMAGED will NOT be accepted for
credit. SLP will notify you so you can decide what you’d like done with the parts.
Returns will not be accepted after 60 days from invoice date. RGAs may be obtained by
calling the Customer Service Department (732-349-2109) between 8:30 am - 5:00 pm ET
Monday - Friday.
All returns must be shipped prepaid, with the RGA number marked on the outside of the
carton. C.O.D. shipments will be refused.
No returns on electrical, clearance items and/or installed parts.
A 20% restocking fee may be assessed on non-deliverable shipments.
We have knowledgeable, technically qualified sales people staffing our phones to
ensure prompt processing and shipment of your orders.
All prices listed are FOB New Jersey and do not include shipping charges. Unless
otherwise specified, all orders will be shipped UPS ground or Truck Freight.
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We accept these credit cards:
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ORDER BY PHONE: (732) 349-2109
Mon. - Fri. 8:30 am - 5:00pm EST
ORDER BY FAX: (732) 244-0867 Available 24/7
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